Perspective of housekeeping management

Perspective of housekeeping management With the growing competition in the sphere of cleaning business, the housekeeping companies need to pay attention to effective human resource management within the organizations for the purpose of creating the comfortable conditions for the workers and providing the customers with the high quality cleaning services.Advertising We will write a custom report sample on Perspective of housekeeping management specifically for you for only $16.05 $11/page Learn More Cleaning materials and equipment Taking advantages of the advances of contemporary cleaning technologies and materials is important for creating better working conditions for the cleaning staff and increasing the customers’ satisfaction with the quality of the provided services. Buying all the necessary and modern equipment is one of the key success factors of a cleaning company. The professional housekeepers usually have the vacuum cleaners and floor polishing machines at their disposal which a llow them to economize the time required for cleaning the apartments and do it more thoroughly. As to the materials used by employees of housekeeping companies, the contemporary market of cleaning chemicals and detergents offers a wide range of materials with various types of packaging, measurement and used for various purposes during the cleaning process. All of them have their advantages and disadvantages and the choice of the type and brand of the materials as well as the control of their appropriate and effective use by the staff becomes a challenge for managers and supervisors. Jones (2008) noted that â€Å"the use of premeasured products provides a high level of cost control, better inventory procedures, and better quality in cleaning† (p. 116). Along with the cost analysis and research of the chemical market options, supervisors should generate the awareness of the staff on the appropriate safety measures for working with cleaning detergents, measurement and dilution p rocedures of the concentrates and the issues of the chemical storage for the purpose of minimizing the risks of cost losses and industrial injuries. Reeves and Reeves (2005) noted that it is important to read and understand the Safety Data Sheets information before utilizing any detergents (p. 82). It is important to control the expiration dates of the materials and meet all the requirements of their safe storage and utilization. The impact of the chosen materials on the environment is one of the important issues which should be taken into consideration by decision makers. The new approach to the housekeeping services is to clean for health rather than clean for the appearance, and this relates to the choice of the housekeeping methods, materials and the control of the storage of chemicals. Cleaning staff duties The human resources are one of the central issues of the effective management of cleaning companies. Training and motivation of the housekeeping staff is important for achie ving better results and improving the company’s chances for success.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The main emphasis of orientation programs for the cleaning staff should be put on the safety measures and interpersonal communication with the customers. Andrews (2007) noted that â€Å"Housekeeping staff irrespective of their personal circumstances have to always present a cheerful exterior and emotion† (p. 18). Considering the peculiarities of the field, housekeeping employees have to work closely with clients and the level of their communicative skills has a significant impact on the effectiveness of work and the ability to come up to the customers’ expectations, to follow the instructions and to meet the requirements. Despite the widely spread misconception that cleaning is a type of physical labor and does not require special preparation a nd profound skills, the contemporary housekeeping companies pay attention to the personal traits and learning capability of their potential employees. Morrow (2008) noted that the main requirements for becoming a professional housekeeper are â€Å"to have superior organizational skills, respect for client property, the energy and ability to handle larger projects, and are comfortable working closely with clients over an extended time† (p. 57). Along with taking advantages from the innate qualities of the worker, the employers should create the comfortable working conditions and impose appropriate measures for not only ensuring the safety of the working environment and preventing the risks of their injuries and emotional discomfort, but also motivate them by developing the programs of incentives and rewards. The main issues which need to be taken into consideration for protecting the emotional security of the cleaning employees include the opportunities for self actualization and satisfaction with the working conditions. The main difficulty in developing the rewards programs for the cleaning staff is overcoming the subjectivity while assessing the results of their work. Still, the quality control is a significant component of the human resource management of the cleaning company and it is important to choose the assessment criteria for controlling the quality of the housekeeping services.Advertising We will write a custom report sample on Perspective of housekeeping management specifically for you for only $16.05 $11/page Learn More At the same time, detecting the deficiencies should not become the precondition for penalties and punishment. It is important to get to the roots of the issues and regard the weak points as the opportunities for training and development. Detecting the gaps, the managers should look for the ways to fill them if it is possible. Besides the problems which can be handled through training and motivation p rograms, there are particular difficulties which are predetermined with the peculiarities of the field itself. The limited opportunities for career promotion of the cleaning employees are one of the main managerial problems. O’Fallen and Rutherford (2007) noted that â€Å"because of the large staffs involved, housekeeping operations provide junior managers outstanding opportunities to develop leadership and supervisory skills, an opportunity not always available in other departments† (p. 186). As opposed to the managers, the career options for the cleaning employees are not numerous. An employee who does his/her work well, knows all the angles of the sphere and aims at further professional growth has minimal chances for becoming a manager. In this case it is advisable to explore the opportunities of transferring to other spheres of business, retraining or receiving an academic degree. Security measures The information on security and risk control measures is one of the key components of the orientation program for the cleaning employees. A number of hazards that are characteristic for the working environment of professional housekeepers include the work with detergents, contact with bodily fluids and security issues. All cleaning workers need to have a profound knowledge of the preventative measures for controlling the risks of getting physical or psychological traumas at work. They should be aware of the risk they undergo while working with the detergents, and especially their concentrates and contacting with bodily fluids in case they work at a hospital setting. They should be informed on their responsibility and possible liability for violating the customers’ security. Campbell (2005) noted that â€Å"the most common ‘breach of security’ in homes with housecleaners is not theft – it’s breakage† (p. 287). Appropriate security measures need to be imposed for preventing the risks of occurrence of the confl ict situations.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Conclusion Considering the peculiarities of the working conditions of the cleaning employees, the human resource departments should incorporate the trainings on safety and security measures into the orientation programs for their employees as well as to develop the reward programs with the aim of improving their motivation. Reference List Andrews, S. (2007) Textbook of hotel housekeeping management and operations. New DEhli, Tata McGraw-Hill. Campbell, J. (2005) Speed cleaning: Tips, tricks and strategies to get everything done in half the time. Los Angeles, Rodale Inc. Jones, T. (2008) Professional management of housekeeping operations. New Jersey, John Wiley. Morrow, B. (2008) Cleaning service. Ocala, Atlantic Publishing Group. O’Fallon, M. and Rutherford, D. (2007) Hotel management and operations. New Jersey, John Wiley. Reeves, D. and Reeves. P. (2005) Commercial cleaning: The power of clean. Morrisville, Lulu Press.

Analysis Of Crm In Media Saturn Holding Marketing Essay

Analysis Of Crm In Media Saturn Holding Marketing Essay Whereas Media Markt is present in fifteen European countries with its stores, and it is operating also online nearly in all countries (exept Turkey, Russia and China).In all other country markets, the company’s homepage in the respective country only gives product information and refers consumers to the local outlet. (Reference) prices are not indicated, because, as already indicated, they are calculated locally and thus are not valid nationally within the context of retail store business.The entry into e-commerce was combined with the market entry in Italy in 1999. In the course of the takeover of Media World, the online shop Media World.it started at the beginning of 2000 with 500 articles. Logo and design were adapted to Media Markt, but with orange, green and yellow, they were flashier. Later on, it was adapted gradually and since January 2000, the company belongs to the Media-Saturn Holding. Under company law, it had been a direct affiliate of Metro Italia up to that tim e. On the homepage of Media World.it, the button â€Å"Compro online† (online shop) used to be somewhat hidden between job advertisements and the repair service.However direct access is now possible on the homepage, enabling the customer to visit the online shop independently of visiting the homepage itself.On the shop’s main page, it was not very clear at the beginning how large the product assortment really was: apparently, about 500 electrical equipment articles in welve groups, from car radio to washing machine. By the end of 2000, the product range had been increased to 1,500 products, with the aim of ultimately having a shop with an assortment of 5,000 articles. At the beginning, the prices of the Internet shop represented an average of the prices offered at all 23 Italian outlets at that time. Media World stores were not yet represented in the South of Italy or in Sicily. However, deliveries from the online shop were possible to all of Italy from the central war ehouse in Monza.Today, prices are calculated on the basis of comparisons with those of domestic online competitors are indicated on the homepage at the respective product description and are communicated aggressively (Hedewig Mohr 2000). From thebeginning,Media World has guaranteed delivery within five working days, but freight costs depended on the weight of the goods.Up to the present, payment is mostly made with credit cards. Other countries did not meet with online shop that early unfortunately. Metro and Media Saturn management had a long discussion time about the current market requirements of the sector. Metro Group managed to convience the Media Saturn Holding by 2011 for multichannel and Media Markt went online in 2011 in Austria first. End of 2011 Saturn opened its online store in Germany. Media Markt Germany followed in early months of 2012. By then all counties launched their online operations one by one. Only Turkey,Russia and China not operating in online channel yet. But preparation are ready for Turkey and Russia. It is expected to have online channel in these countries soon. China is not yet clear.

Lab 10 Essay Example | Topics and Well Written Essays - 500 words

Lab 10 - Essay Example Craven’s overall approach in regard to the global warming is most uncertain and not totally acceptable. The causes of the global climate change are different as some believers say it is caused by humans while skeptics believe it to be the natural changes considering the sun mostly. If the climate change is due to sun, it would result in major global depression as we cannot bring about the desired changes in nature (sun) thus incurring global depression. But if it is caused due to humans then it is liable to take desired actions to combat the issue. The reason for not accepting the overall argument provided by Craven is on the mere fact that the causes of global climate changes are still unclear. Once the cause of the climate change is determined, it would be easy to take the respective action that is when the Craven’s approach would make a lot more sense. The main action that probably can be taken to overcome the changes caused due to sun would be to adapt new ways of survival; it might not seem to be logical to take action against sun. But considering the climate change due to humans can be overcome by taking the desired action. The idea behind Craven’s view however lies mainly in spreading a word to every human being to take certain action to combat global climate changes only if it’s caused by humans. Science is uncertain by its nature; it is the responsibility of every human being to take certain preventive measures by bringing about minor changes in their living habits. It would take a very long time for the scientists to conclude about the cause and prevention of the climate changes by then the situation might turn out to be worst. Hence, it is better to allow the scientists perform their calculations and we humans work simultaneously without considering the scientific conclusions to certain extent. The debate whether the cause of global climate change is

Ultraviolet light Essay Example | Topics and Well Written Essays - 250 words

Ultraviolet light - Essay Example One common source of UV light is produced through black lights. These devices are lamps that are designed to produce electromagnetic radiation that is still ultraviolet yet remains partially visible. This process can be accomplished through any number of means but the effect can be achieved simply though the application of a filter that removes some of the visible light. Ultimately it is among the safest forms of the light as it to the UVA region and has a relatively long range. This long-range translates to a low frequency which ultimately means that it is low energy. Although some negative health consequences can result from intense or long term exposure it is still considered relatively harmless. This brings into question whether or not there are any beneficial effects of UC light. It is the case that UV light is a kind of double edged sword as there are both beneficial and harmful effects. UV light helps stimulate the production of vitamin D in humans. However prolonged exposure can cause painful sunburns and even alter human DNA and ultimately cause the growth of certain types of cancer.

Love Song of J. Alfred Prufrock Essay: Time -- Love Song J. Alfred Pr

Time and The Love Song of J. Alfred Prufrock  Ã‚      Pericles once said "Be ruled by time, the wisest counselor of all." This ruler of the past might not have had the technology of today, but he did not need it to recognize time’s domineering nature over all mankind. No matter what advances man makes, he will never be able to slow down time nor stop it completely; nor it appears will he be able to leap into the past or the future. Time is one thing that man cannot manipulate, instead it manipulates man. No poem better illustrates this point than T.S. Eliot’s "The Love Song of J. Alfred Prufrock." Prufrock is trapped by the conundrum of time in that no matter what he does, he always regresses to his starting point. His life has been reduced to a diurnal cycle of monotonous chores that seem dictated by time. Prufrock’s " decisions and revisions" are tedious and monotonous; in a sense, he has no free will. His lack of self-control can be clearly seen in his circular voyage throughout the poem: he begins his journey by conforming to time, makes a meager attempt to disrupt the invariability of everyday life, and finds himself again hopelessly bound by time to his habitual tendencies. In this poem, time takes on a distinct meaning. Rather than simply being an external object that lacks control over man, Eliot raises the meaning of this foreign object to a new level. The time provided to the speaker can be equated with his actions. Everyday he is provided a certain amount of time, and day after day he is prepared to "spit out the butt-ends of [his] ways"(Eliot 2461) at the end of the his bland day. The frustration Prufrock builds up is caused by the tiresome repetition of his actions. Furthermore, he feels as though he can not esc... ...gle daily: we can not control time. No matter how much technology mankind obtains, it is unlikely that we will ever arrive at a point in history where time does not limit us in some way. The importance of this fact lies in its acceptance by man. Once we are able to comprehend our domination by time, we will be able to live in harmony with it, using all of this precious quantity which we are granted.    Works Cited Eliot, T.S.. "The Love Song of J. Alfred Prufrock." The Norton Anthology of English Literature. Ed. M.H. Abrams. New York: Norton, 1996. 2459-2463. Pinion, F. B. A T.S. Eliot Companion. Totowa: Barnes & Noble Books, 1986. Sharma, Jitendra Kumar. Time & T.S. Eliot: His Poetry, Plays, and Philosophy. New York: Apt Books, INC. 1985. Spurr, David. Conflicts in Consciousness: T.S. Eliot’s Poetry & Criticism. Urbana: U of Illinois P. 1984. Love Song of J. Alfred Prufrock Essay: Time -- Love Song J. Alfred Pr Time and The Love Song of J. Alfred Prufrock  Ã‚      Pericles once said "Be ruled by time, the wisest counselor of all." This ruler of the past might not have had the technology of today, but he did not need it to recognize time’s domineering nature over all mankind. No matter what advances man makes, he will never be able to slow down time nor stop it completely; nor it appears will he be able to leap into the past or the future. Time is one thing that man cannot manipulate, instead it manipulates man. No poem better illustrates this point than T.S. Eliot’s "The Love Song of J. Alfred Prufrock." Prufrock is trapped by the conundrum of time in that no matter what he does, he always regresses to his starting point. His life has been reduced to a diurnal cycle of monotonous chores that seem dictated by time. Prufrock’s " decisions and revisions" are tedious and monotonous; in a sense, he has no free will. His lack of self-control can be clearly seen in his circular voyage throughout the poem: he begins his journey by conforming to time, makes a meager attempt to disrupt the invariability of everyday life, and finds himself again hopelessly bound by time to his habitual tendencies. In this poem, time takes on a distinct meaning. Rather than simply being an external object that lacks control over man, Eliot raises the meaning of this foreign object to a new level. The time provided to the speaker can be equated with his actions. Everyday he is provided a certain amount of time, and day after day he is prepared to "spit out the butt-ends of [his] ways"(Eliot 2461) at the end of the his bland day. The frustration Prufrock builds up is caused by the tiresome repetition of his actions. Furthermore, he feels as though he can not esc... ...gle daily: we can not control time. No matter how much technology mankind obtains, it is unlikely that we will ever arrive at a point in history where time does not limit us in some way. The importance of this fact lies in its acceptance by man. Once we are able to comprehend our domination by time, we will be able to live in harmony with it, using all of this precious quantity which we are granted.    Works Cited Eliot, T.S.. "The Love Song of J. Alfred Prufrock." The Norton Anthology of English Literature. Ed. M.H. Abrams. New York: Norton, 1996. 2459-2463. Pinion, F. B. A T.S. Eliot Companion. Totowa: Barnes & Noble Books, 1986. Sharma, Jitendra Kumar. Time & T.S. Eliot: His Poetry, Plays, and Philosophy. New York: Apt Books, INC. 1985. Spurr, David. Conflicts in Consciousness: T.S. Eliot’s Poetry & Criticism. Urbana: U of Illinois P. 1984.

Hispanic/Latino Spirituality Paoer

Magical realism is a genre where magic elements are a natural part in an otherwise mundane, realistic environment. It has been said that â€Å"Magical realism is a continuation of the romantic realist tradition of Spanish language literature and its European counterparts† (Faris). Magical realism allows the author to expand character's attributes to relatability. One example of this occurs when a character continues to be alive beyond the normal length of life and this is subtly depicted by the character being present throughout many generations.On the surface the story has no clear magical attributes and everything is conveyed in a real setting, but such a character breaks the rules of our real world. The author may give precise details of the real world such as the date of birth of a reference character and the army recruitment age, but such facts help to define an age for the fantastic character of the story that would turn out to be an abnormal occurrence like someone livi ng for two hundred years. Professor Matthew Strecher defines magic realism as â€Å"what happens when a highly detailed, realistic setting is invaded by something too strange to believe†.This critical perspective towards magical realism stems from the Western reader's disassociation with mythology, a root of magical realism more easily understood by non-Western cultures. (Faris) Western confusion regarding magical realism is due to the â€Å"conception of the real† created in a magical realist text: rather than explain reality using natural or physical laws, as in typical Western texts, magical realist texts create a reality â€Å"in which the relation between incidents, characters, and setting could not be based upon or justified by their status within the physical world or their normal acceptance by bourgeois mentality† (Flores).In Sandra Cisneros’, Ghosts and Voices: Writing from Obsession, she details her autobiography and creates a sense of disconnec tedness with the world around her. She reveals feeling separated from society in her reading and writing. Her loneliness from being the only daughter in a family of sons and her inability to make friends separates her further from the interactive normalcy of society. â€Å"Instead of writing by inspiration, it seems we write by obsessions, of that which is most violently tugging at our psyche†¦ there is the necessary phase of dealing with those ghosts and voices most urgently haunting us, day by day† (Cisneros, Ghosts, 49).This lack of a sense of belonging results in separation and isolation, which impacts her sense of community and reveals her ideas about her own culture. Cisneros doesn’t use the elements of magical realism to tell her story. Rather she uses her culture’s religious elements to describe her upbringing. It is necessary to understand the culture’s religion in order to achieve a direct representation of its importance to the historical, socio-political, and cultural contexts to the story.

Child Development Observation Essay - 2221 Words

I. Settings of observation Observer visited a play place of a restaurant in New Jersey, Hackensack. Why I have chosen the place is easy to observe every part of child development such as cognitive, social emotional, language as well as physical at the same time. Observer performed the observation on April 28 from 1 pm to 3pm. The child was an Asian boy. He has strait short black hair with dark brown eyes and thin black eye brows. His height looked around 37 inches that he may be a little smaller than other early childhood children. He looks thin and has a full set of teeth inside his mouth, full cheeks, and a small button nose. When he first arrived in the room he used his hands to try to undo his zipper on his sweatshirt, but he†¦show more content†¦He also understands the concept of counting and knows a few numbers. When he felt hunger, he asked to his caregiver to give him grapes and he counted how many grape he ate only using a few numbers. He was playing with toy cars which were able to connect two toy cars in one with a hook, but it was easily disconnected. After a few times of trying to connect the toys and he realized that it would happen again he went up to his caregiver and told her that it would not fit and asked for help. During meal time, his caregiver was trying to feed him balanced nutrient, but he seemed to have a habit which was eating only what he wants. Despite his caregiver mixed all the foods for avoiding his picky eating, he remained foods except what he liked to eat. He knows what is same or different even his caregiver used fake. He spoke to other friends and adults. He was able to speak with mastered some basic rules of grammar in sentences of 5-6 words. His speech was clearly enough for strangers to understand moreover when an adults asked him â€Å"Have you been to the theater?† He replies and answered a short story about his experience. He played with two girls in the play place. He picked up one of his toy car and gave it to them. He tried t o explain them the toy how to play. He was also holding hands with one of his friend, brought her over to the toy house put her inside, shut the door and walked away. Once his caregiver showed him children’s TVShow MoreRelatedChild Development Observation Report Essay2420 Words   |  10 PagesCompare and contrast a child from younger age group with a child from an older age group. For the younger age group, I observed a 6-month-old, boy infant, called Manden, in my friend’s home. 1. Adult/Teacher Interaction: In an adult interaction, the child I observed were more engaged with the people around him by infant-directed speech. His mom and I were basically called his name by rhythm, and he responded to us by smiling and being excited. As I observe in terms of turn-taking, I realizeRead MoreObservation Of Child Development1642 Words   |  7 PagesObservation is important to find out what the child is interested in and what motivates them to learn alongside their progress and how they behave in certain situations with others, and interacting with someone. Child development theories focus on explaining how children change, develop and grow through childhood. My observation of a child was done with a seven old boy by the name of Romeo. I first observed Romeo development such as physical growth, gross motor and fine motor skills. My observationRead MoreEssay on Child Development Observation1013 Words   |  5 PagesIn this assignment I am going to describe a chil d observation that I have done in a nursery for twenty minutes in a play setting. 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For example, if there is anything wrong with yourRead MoreChild Development Observation Essay710 Words   |  3 PagesChild Observation Study CD1 Elia Janet Garcia LATTC 5/4/2010 Name: Delyla Age: 2 years old Physical Development 1.) Describe the child’s physical appearance. Short and chunky, about 2 feet tall, around 25 pounds, stubby arms and legs, and soft, short curly hair and a small beautiful smile 2.) Give examples of gross motor skills that you observe. Are they age-typical? She walks, runs, and crawls fine. She doesn’t grasp objects very well and she likes shaking them. She needsRead MoreObservations Of A Child Development Lab1966 Words   |  8 PagesIntroduction This paper will discuss the observations made at the Child Development lab, and how they are connected to various types of development learned throughout this course. Question One During the beginning of my visit with the 36-month classroom, I observed a boy for fifteen minutes. Throughout the duration of this time, he was one of the first few children up from nap, so he proceeded to walk around, and get out toys to play with. However, he was asked repeatedly by the teachers to beRead MoreBehavioral Learning Child Development Observation1597 Words   |  6 Pagesï » ¿Introduction Theories of child development can be tied to particular philosophical groundings of the major schools of psychology. This paper will provide the basis for the application of behavioral learning theory to an observation of three children in a natural context. A discussion of the rationale for choosing behavioral learning theory over cognitive, contextual, psychodynamic, or social-cognitive learning precedes the explication of behavioral learning theory. As summary of notes and conclusionsRead MoreChild Observation : Cognitive And Language Development1711 Words   |  7 Pages Child observation: #1 Cognitive and Language development Introduction: Name of the child: CJ Age: 2yrs and 10months (34 months) Date of observation: 6/19/2016 Time: 2.40pm to 4.40pm Context: Observation took place in their home. The living room dimension is approximately 16 x 20 feet, giving enough room for movement. On entering the living room, on the east corner is a 50-inch television and to the west is the dining set. This room is furnished with tan leather couches, center table and red rugRead MoreMy Observation On Child Development Center1334 Words   |  6 PagesRasha Issa 7/9/2017 CD 153 My observation My observation was at the Grossmont college in the child development center. The address of this center is 8800 Grossmont College Dr El Cajon, CA 92020. Grossmont cares for 26 children from 6 months through 3 years of age. That meat 6 months by September 1st and not entered Kindergarten. Supply for the care and education of young children while their parents attend schoolRead MoreMy Observation At The Child Development Center2067 Words   |  9 Pagesmy third observation at the Child Development Center, I decided to observe a three-year-old girl that I will call Cady. I chose her because of her irrepressible attitude, which shown through in all of her actions and loudly voiced opinions. Throughout the semester not only did I gain developmental information about Cady, I gained some background information as well. She is the youngest child in the CDC, having only turned three during the last semester. Not only is she the youngest child at the CDC